This is what you’d have to say to the
ticket office at Concord West station if you are disabled.
For me Concord West is a great station but not for the convenienceof a person with a disability. It may be overlooked by most, but I have noticed what a problem exists if you need to get off a train from the city while in a wheelchair. You might find yourself in a bit of trouble here.
Platform 1 which is city bound, has an exit straight to Queen St. OK, so getting to the city is easy, but what about coming back?
Coming back and exiting at Concord West would pose a big problem foranyone in a wheelchair. Trains from the city stop on platform 2 or 3and neither platform has a way to exit that doesn’t involve a flight of 20- 30 steps (not counting the way back down).
It would appear that Cityrail do not care about ensuring the provision of services for ALL passengers traveling to Concord West, since they do not provide lifts or any alternative exit from platforms 2 and 3.So if you are some one who uses a wheelchair, you might have to go all the way to Rhodes station and exit there, since they have lifts there.
If you have any thoughts on this topic, please provide feedback.If you are as outraged as we are, maybe we can get Cityrail to do something about it.
By Champ
ticket office at Concord West station if you are disabled.
For me Concord West is a great station but not for the convenienceof a person with a disability. It may be overlooked by most, but I have noticed what a problem exists if you need to get off a train from the city while in a wheelchair. You might find yourself in a bit of trouble here.
Platform 1 which is city bound, has an exit straight to Queen St. OK, so getting to the city is easy, but what about coming back?
Coming back and exiting at Concord West would pose a big problem foranyone in a wheelchair. Trains from the city stop on platform 2 or 3and neither platform has a way to exit that doesn’t involve a flight of 20- 30 steps (not counting the way back down).
It would appear that Cityrail do not care about ensuring the provision of services for ALL passengers traveling to Concord West, since they do not provide lifts or any alternative exit from platforms 2 and 3.So if you are some one who uses a wheelchair, you might have to go all the way to Rhodes station and exit there, since they have lifts there.
If you have any thoughts on this topic, please provide feedback.If you are as outraged as we are, maybe we can get Cityrail to do something about it.
By Champ
1 comment:
It's not just the disabled. Ever tried being a mum with a baby in a pram. I can get into the city but coming home I am reliant on the kindness of others to offer assistance to get up the stairs. I am sad to say that on the rare times I have had to get off with a pram at Concord West only 3 times has some kind soul offered to help. When I complained to City Rail I was told that I could go to Rhodes. I told them that wasn't at all convenient since it was almost a 2km walk. They were unconcerned and unsympathetic. A lift would help all the mums with prams, the elderly, travellers coming to stay at events at Olympic Park and of course the disabled too.
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